The bicycle and its usage
The renters recognize in agreeing to rent the bikes that they and their accessories are in ready to drive, roadworthy, safe and
The renters may only use the bikes in due diligence under adherence of legal regulations, especially road regulations.
The bikes may only be used by the people renting them.
We recommend wearing a helmet for preventing head injuries in case of an accident.
The renter should have adequate insurance.
The usage of the bikes is restricted to the city of Hamburg unless an agreement with the hirer has been made.
II Duties of the renter
The renters are obligated to handle the bikes properly according to the technical guidelines and store them locked with our locks in safe
places. If stored outside they must be locked to a permanent object (stand, lamppost etc.) If rented overnight or for several days the bikes must be stored inside a locked room
The renters are obligated to report any deficiencies with the bikes unsolicited when returning them.
If a reparation becomes necessary the hirer pays for that as long as the renter is not to blame for the damage due to negligence.
In case of tire or crossbar damage the renter bears the costs for reparations.
Compensation will be demanded in case of missing, damaged or lost parts.
In case of damages that prohibit the renter to keep driving the bike they have to call the hirer immediately. They will be told where to
find bikes nearby to replace the ones with damage.
The renter is obligated to inform police and hirer in case of an accident or theft. In case of an accident the renters are obligated to
write a detailed report for the hirer. The report must include names and addresses of all people involved as well as of the witnesses and the number plates of involved vehicles.
By signing this document the renters confirm that they have medical insurance or that they are capable of paying for medical treatment
The bikes are not insured for accidents, theft or unauthorized use. In case of an accident or theft the renter bears
The renters are liable in case of culpable negligence.
The renters need to return the bikes in the same condition they received them in.
The renters are liable for damage due to negligence and damage due to utilization and neglect of contractual duties.
If a third party agrees to pay for damages, the renters are free of liability
The renter should have adequate insurance. The hirer does not take liability for personal injuries of the renter or third parties
VI Returning of the bikes
The renters have to return the bikes to the hirer to the agreed upon time and place. An early return can only happen during the opening
hours at the location of the Bike Rental. There will be no refund for an early return.
An extension of the agreed upon time of return can only be made if an agreement with the hirer has been made before the time of return has
come and there will be a subsequent billing for the added time.
If the bikes are not returned in time the renters have to pay rent for every day or part thereof and possibly the fee of the subsequent
The hirer is entitled to demand payment for damages on the bikes that the renter is liable for up until three days after return.
VII Renting/Cancellation Fee And Caution
For renting fees look at the current list of prices
If a reservation is canceled a cancellation fee is due:
7 days before begin of rental 25% of the original price
3 days before begin of rental 50% of the original price
2 days before begin of rental 75% of the original price
1 day before begin of rental 100% of the original price
on the day of rental 100% of the original price
Groups with more than 4 people pay 5% of the original price for every day from the day of the booking
At the beginning of the rental a caution of 50€ per bike has to be made. The renters also have to leave a copy of a valid ID that we be
given back with the return of the bikes. For groups a caution of 250€ has to be made. We take no liability for errors or misprints. All rights reserved.
VIII Final Provisions
No additional agreements have been made. Changes and additions to the contract need to be made in writing.
Should any provision in this contract be or become legally void, whether in total or partially this shall not impact the rest of the contract.
By hirer is always a person employed at the Bike Rental meant. The renter is always the person who is renting a bike.
Hamburg, 18.03.2019, Fahrradverleih Wilhelmsburg
1. An overview of data protection
The following information will provide you with an easy to navigate overview of what will happen with your
personal data when you visit this website. The term “personal data” comprises all data that can be used to
personally identify you. For detailed information about the subject matter of data protection, please
our Data Protection Declaration, which we have included beneath this copy.
Data recording on this website
Who is the responsible party for the recording of data on this website (i.e. the “controller”)?
The data on this website is processed by the operator of the website, whose contact information is
under section “Information Required by Law” on this website.
How do we record your data?
We collect your data as a result of your sharing of your data with us. This may, for instance be
you enter into our contact form.
Other data shall be recorded by our IT systems automatically or after you consent to its recording during
your website visit. This data comprises primarily technical information (e.g. web browser, operating system
or time the site was accessed). This information is recorded automatically when you access this website.
What are the purposes we use your data for?
A portion of the information is generated to guarantee the error free provision of the website. Other data
may be used to analyse your user patterns.
What rights do you have as far as your information is concerned?
You have the right to receive information about the source, recipients and purposes of your archived
personal data at any time without having to pay a fee for such disclosures. You also have the right to
that your data are rectified or eradicated. If you have consented to data processing, you have the option
revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right
demand that the processing of your data be restricted under certain circumstances. Furthermore, you have
the right to log a complaint with the competent supervising agency.
Please do not hesitate to contact us at any time under the address disclosed in section “Information
by Law” on this website if you have questions about this or any other data protection related issues.
2. Hosting and Content Delivery Networks (CDN)
This website is hosted by an external service provider (host). Personal data collected on this website are
stored on the servers of the host. These may include, but are not limited to, IP addresses, contact
metadata and communications, contract information, contact information, names, web page access, and
other data generated through a web site.
The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art.
para. 1 lit. b GDPR) and in the interest of secure, fast and efficient provision of our online services by
professional provider (Art. 6 para. 1 lit. f GDPR).
Our host will only process your data to the extent necessary to fulfil its performance obligations and to
follow our instructions with respect to such data.
Execution of a contract data processing agreement
In order to guarantee processing in compliance with data protection regulations, we have concluded an
order processing contract with our host.
3. General information and mandatory information
The operators of this website and its pages take the protection of your personal data very seriously.
we handle your personal data as confidential information and in compliance with the statutory data
protection regulations and this Data Protection Declaration.
Whenever you use this website, a variety of personal information will be collected. Personal data comprises
data that can be used to personally identify you. This Data Protection Declaration explains which data we
collect as well as the purposes we use this data for. It also explains how, and for which purpose the
information is collected.
We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications)
may be prone to security gaps. It is not possible to completely protect data against third party access.
Information about the responsible party (referred to as the “controller” in the GDPR)
The data processing controller on this website is:
Fahrradverleih in Wilhelmsburg
Phone: +49 174 739 47 52
The controller is the natural person or legal entity that single-handedly or jointly with others makes
decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail
Revocation of your consent to the processing of data
A wide range of data processing transactions are possible only subject to your express consent. You can
revoke at any time any consent you have already given us. To do so, all you are required to do is sent us
informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection
occurred prior to your revocation.
Right to object to the collection of data in special cases; right to object to direct
advertising (Art. 21 GDPR)
IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 SECT. 1 LIT. E OR F GDPR, YOU
HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED
ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING
BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF
DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN
OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN
A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF
YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF
THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS
(OBJECTION PURSUANT TO ART. 21 SECT. 1 GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING,
YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR AFFECTED
PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING. THIS ALSO APPLIES TO PROFILING TO
THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR
PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES
(OBJECTION PURSUANT TO ART. 21 SECT. 2 GDPR).
Right to log a complaint with the competent supervisory agency
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory
agency, in particular in the member state where they usually maintain their domicile, place of work or at
place where the alleged violation occurred. The right to log a complaint is in effect regardless of any
administrative or court proceedings available as legal recourses.
Right to data portability
You have the right to demand that we hand over any data we automatically process on the basis of your
consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine
readable format. If you should demand the direct transfer of the data to another controller, this will be
it is technically feasible.
SSL and/or TLS encryption
For security reasons and to protect the transmission of confidential content, such as purchase orders or
inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption
programme. You can recognise an encrypted connection by checking whether the address line of the
browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser
If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
Information about, rectification and eradication of data
Within the scope of the applicable statutory provisions, you have the right to at any time demand
information about your archived personal data, their source and recipients as well as the purpose of the
processing of your data. You may also have a right to have your data rectified or eradicated. If you have
questions about this subject matter or any other questions about personal data, please do not hesitate to
contact us at any time at the address provided in section “Information Required by Law.”
Right to demand processing restrictions
You have the right to demand the imposition of restrictions as far as the processing of your personal data
concerned. To do so, you may contact us at any time at the address provided in section “Information
Required by Law.” The right to demand restriction of processing applies in the following cases:
In the event that you should dispute the correctness of your data archived by us, we will usually need
some time to verify this claim. During the time that this investigation is ongoing, you have the right to
demand that we restrict the processing of your personal data.
If the processing of your personal data was/is conducted in an unlawful manner, you have the option to
demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
If we do not need your personal data any longer and you need it to exercise, defend or claim legal
entitlements, you have the right to demand the restriction of the processing of your personal data instead
of its eradication.
If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to
weighed against each other. As long as it has not been determined whose interests prevail, you have the
right to demand a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – with the exception of their archiving
may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to
protect the rights of other natural persons or legal entities or for important public interest reasons cited
the European Union or a member state of the EU.
Rejection of unsolicited e-mails
We herewith object to the use of contact information published in conjunction with the mandatory
information to be provided in section “Information Required by Law” to send us promotional and information
material that we have not expressly requested. The operators of this website and its pages reserve the
express right to take legal action in the event of the unsolicited sending of promotional information, for
instance via SPAM messages.
4. Recording of data on this website
The provider of this website and its pages automatically collects and stores information in so-called
log files, which your browser communicates to us automatically. The information comprises:
The type and version of browser used
The used operating system
The hostname of the accessing computer
The time of the server inquiry
The IP address
This data is not merged with other data sources.
This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a
interest in the technically error free depiction and the optimization of the operator’s website. In order
achieve this, server log files must be recorded.
Request by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name,
request) will be stored and processed by us for the purpose of processing your request. We do not pass
data on without your consent.
These data are processed on the basis of Art. 6 Sect. 1 lit. b GDPR if your inquiry is related to the
of a contract or is required for the performance of pre-contractual measures. In all other cases, the data
processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art.
Sect. 1 lit. f GDPR) or on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR) if it has been obtained.
The data sent by you to us via contact requests remain with us until you request us to delete, revoke your
consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request).
Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
5. Analysis tools and advertising
1&1 Web Analytics
This website uses 1&1-Webanalytics analysis services. The provider of these services is 1&1 IONOS
Elgendorfer Straße 57, 56410 Montabaur, Germany. In conjunction with the performance of analyses by
1&1, it is possible to e.g. analyze the number of visitors and their behavior patterns during visits (e.g.
of pages accessed, duration of their visits to the website, percentage of aborted visits), visitor origins
from which site does the visitor arrive at our site), visitor locations as well as technical data (browser
session of operating system used). For these purposes, 1&1 archives in particular the following data:
Referrer (previously visited website)
Accessed page on the website or file
Browser type and browser version
Used operating system
Type of device used
Website access time
Anonymized IP address (used only to determine the access location)
According to 1&1, the data recorded are completely anonymized so they cannot be tracked back to
individuals. 1&1-Webanalytics does not archive cookies.
The data are stored and analyzed pursuant to Art. 6 Sect. 1 lit. f GDPR. The operator of the website has
legitimate interest in the statistical analysis of user patterns to optimize both, the operator’s web
presentation as well as the operator’s promotional activities. If a corresponding agreement has been
requested (e.g. an agreement to the storage of cookies), the processing takes place exclusively on the basis
Art. 6 para. 1 lit. a GDPR; the agreement can be revoked at any time.
For more information affiliated with the recording and processing of data by 1&1-Webanalytics, please
on the following links:
Contract data processing
We have executed a contract data processing agreement with 1&1. The aim of this contract is to ensure
data protection regulation compliant handling of your personal data by 1&1